For ages 21+

Responsible Gaming at qc999 — Your Safety is Our Priority

Gaming is an enjoyable form of entertainment — not a source of income. At qc999 we are committed to ensuring the wellbeing and safety of every player.

What is Responsible Gaming?

Responsible gaming means enjoying games consciously and in a controlled way, where entertainment is always the first priority.

qc999 believes that online gaming is only enjoyable when it stays within limits. Every session on our platform should be an entertaining experience — not a source of stress or financial risk. The foundation of responsible gaming is staying aware of your own limits, managing your time and money wisely, and asking for help when you need it.

As online gaming grows in Bangladesh, so does the need for responsibility. At qc999 we want to make all our players — especially new ones — aware of responsible gaming practices. Our goal is for every player's experience to be safe, enjoyable, and in control.

Remember — gaming is entertainment and there is no guarantee of winning. Only play with money you can afford to lose. And most importantly: never place more bets to recover what you have lost.

For players aged 21 and above only

We Are Here for You

For any gaming-related concerns, qc999's support team is available 24/7 to help in Bengali. Reach out through live chat at any time.

Email: [email protected]

Our Safety Tools

qc999 provides several effective tools to keep players safe. These are entirely in your own hands to use.

Set Deposit Limits

Restrict how much you deposit daily, weekly, or monthly. Once you set this limit you are automatically protected from overspending. Our minimum deposit amount is just ৳500.

Financial Control

Time-Out Feature

If you feel you need a break, pause your account for a set period of time. You can set a time-out ranging from 24 hours to several weeks.

Time-Out

Self-Exclusion

If gaming becomes a problem, choose long-term self-exclusion. This option closes your account for a set period or permanently. No promotional emails will be sent during this time.

Long-Term Protection

Set Betting Limits

Decide the maximum amount you will bet in each game session. This limit will help you enjoy each session with awareness.

Bet Control

Session Reminders

Set up alerts after a set amount of time. These reminders will let you know how long you have been playing and whether it is time to take a break.

Time Awareness

Account Closure

Request to permanently close your account at any time. Contact the support team via live chat and we will act promptly.

Ultimate Protection
21+
Minimum Age Requirement
24/7
Support in Bengali
৳500
Minimum Deposit Amount
SSL
Secure Encryption

Warning Signs of a Problem

If you notice the signs below, you should be careful and seek help if needed.

Are you seeing these signs in yourself?

  • You keep placing larger bets to try to recover money you have lost.
  • You try to stop gaming but cannot.
  • You are hiding your gaming habits from family and friends.
  • Gaming is affecting your work, family, or sleep.
  • You are betting with money meant for essential expenses.
  • You feel restless or irritable when you are not gaming.
  • You are continuing to game by taking on debt or borrowing money.

If any of the signs above appear, do not wait — contact qc999's live chat support or use self-exclusion.

Core Principles of Responsible Gaming

Following these principles will keep gaming enjoyable at all times.

01

Set a Budget

Decide how much you will spend before you start gaming and do not go beyond that limit. Only spend money from your entertainment budget.

02

Set a Time Limit

Decide in advance how long you will play. Take regular breaks and spend time with family and friends.

03

Do Not Play Under Stress

Avoid gaming when you are angry, sad, or under stress. It is harder to make good decisions in that state.

04

Do Not Try to Hold On to Winnings

Do not give in to temptation even after a good win. If you have won a certain amount, stop playing and enjoy that feeling.

05

Ask for Help When You Need It

If you lose control over gaming, get help right away. This is not a sign of weakness — it takes courage.

How to Set Limits at qc999

Our tools are easy to use. Turn on any of these features from your account settings at any time.

Go to Account Settings

After logging in, go to your profile section and look for the "Responsible Gaming" option. You will find all the safety tools there.

Set Your Limits

Set daily, weekly, or monthly deposit and betting limits. Once you set a limit it takes effect immediately.

Set a Time-Out

If you need a temporary break, choose a time-out of 24 hours, 7 days, or 30 days. You will not be able to access your account during this time.

Contact Support

For self-exclusion or permanent account closure, contact our 24/7 live chat support. We will help you in Bengali.

21+

For Adults Only

Age Requirement and Minor Protection

You must be at least 21 years old to register and play at qc999. We follow a strict policy to prevent participation by minors.

We carry out an age verification process at the time of registration. Providing false information about your age will result in account suspension and deposited funds may not be returned.

If a minor in your household uses the internet, we recommend using parental control software. Always keep your login details secure and do not share them with others.

Age verification is mandatory Keep your account details secure

Responsible Gaming FAQ

Find answers to common questions about responsible gaming.

Yes, a deposit limit takes effect as soon as you set it. However, if you request to increase a limit, it may take some time to come into effect. This policy protects players from spending more than they intended on impulse.

Your account cannot be reactivated until the self-exclusion period has fully ended. This rule is intentionally strict so that it works as an effective protection tool. For permanent self-exclusion, the account will remain closed permanently.

Contact qc999's 24/7 live chat support or send an email to [email protected]. Our support team will help you with self-exclusion or other protective measures. Talk to someone you trust and seek professional advice if needed.

A time-out is a temporary break — typically from 24 hours up to 30 days. During this time you cannot access your account, but it is automatically reactivated once the period ends. Self-exclusion is a long-term or permanent closure option, suitable for those experiencing gaming problems.

Start by talking to them calmly and making them aware of the problem. You can also contact the qc999 support team for advice. Encourage the person to use self-exclusion and recommend that they seek professional mental health support.

No. A minimum age of 21 is required to open an account at qc999. Age is verified during registration, and providing false information will result in the account being permanently closed. Protecting minors is one of our highest priorities.

Enjoy Gaming Safely

Play responsibly and enjoy the fun of gaming. At qc999 we are by your side to make sure you stay safe.

Our Commitment

As a responsible gaming platform, qc999 is committed to the mental wellbeing and financial safety of every player. Our SSL encryption technology and fair play policy keep every gaming session secure.

We believe informed players are the best players. That is why responsible gaming tools are made easily accessible to everyone on our platform. Transactions via bKash, Nagad, Rocket, and Upay are fully secure and transparent.

Gaming is entertainment — keeping that mindset makes every session enjoyable. Our 24/7 Bengali live chat support is always by your side.